Privacy Policy

Welcome to inThread. Protecting your privacy and personal information is important to us. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is necessary to provide our products and services. This may include:

  • Name
  • Contact details (email address, phone number, postal address)
  • Payment information
  • Information about your use of our products and services
  • Any other information you provide to us directly

We collect personal information directly from you when you interact with us through our website, email, phone, or in person. We may also collect information from third parties, such as service providers or public sources, when necessary for our business operations.

2. Use of Personal Information

We use your personal information to:

  • Provide and manage our products and services
  • Communicate with you and respond to your enquiries
  • Process payments and manage transactions
  • Improve our website, products, and services
  • Comply with legal and regulatory requirements
  • Send you marketing and promotional materials (only if you have opted in)

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To service providers who assist us in operating our business (e.g. payment processors, IT support, marketing agencies)
  • To comply with legal obligations or respond to lawful requests from government authorities
  • To protect our rights, property, or safety, or the rights, property, or safety of others
  • With your consent or at your direction

We ensure that third parties who receive your personal information are bound by confidentiality and privacy obligations.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. We use a combination of physical, technical, and administrative security measures to safeguard your information.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details below. We will respond within a reasonable timeframe.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your experience and gather data about how you use our site. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

in/Thread
jason@inthread.co
PO Box 60 Royal Exchange NSW 1225